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95: Eilidh London (UK) 03/20/2009 - 13:23:20
www
I too cannot access the site from Safari or Firefox on a Mac!
Beta LAYOUT:
Hello ! Thanks for your message. Unfortunatly you are all right and at this point in time we have no quick solution. All I can do is ask for patience while we try and resolve the issue so that Mac users can access our Award winning site asap.

thanks and regards

Elizabeth

94: Kenny Millar Glasgow (UK) 03/09/2009 - 14:45:28
The new PCB-POOL website looks great, such a shame that it doesn't work for users of Apple Mac computers using Safari or Firefox.
Any news when it will be made compatible?
Beta LAYOUT:
Hi thanks for your feedback on our site. We will look into the problem for you.

regards

Elizabeth

93: Fred Pacilli Boston (USA) 02/05/2009 - 17:16:56
www
I'm not in a real hurry for shipment. 46 euro is a bit stiff if the prototype board is 36. Can you ship by mail? The rest of us would like to know.
Beta LAYOUT:
Hi Mr. Pacilli,

Thanks for your comments....just goes to show how important feed back is ! The special flat rate US shipping price is $25. for expediated courier or $10 for standard post (we do not recomend this though as there is no way to track the boards). We may have a little problem with our Shipping calculator (we launched our new site last week) we will look into it today but in the meantime you can see the shipping costs are certainly not €46 !!

thanks and regards

Elizabeth Nolan

92: John Jarvis Eden Prairie (US) 02/27/2008 - 22:20:33
www
I love this company. I've tried other PCB manufacturers but have not found one that is close in quality, service, and price.
Beta LAYOUT:
Hi John,

Quality is: satisfying the customers requirement every time - we always try to deliver a quality product.
It is great to hear when you do a good job!

thanks and regards

91: Michael Jensen Simpsonville (United States) 02/13/2008 - 15:53:30
www
About 2 weeks ago I reported that I had received completed boards that I could not use because they were reverse images. I was called by a representative of your company who very politely and gently explained to me that I had specified the wrong layer in the Eagle BRD file. I received a new set of boards within a week. There was no charge. This is exceptional and heroic customer service! You are to be congratulated for a great product and wonderful customer service. Thank you!
Mike Jensen
Beta LAYOUT:
Hi Mr. Jensen,

I am so glad we were able to resolve your issue to your satisfaction. What good is a PCB that doesn't work for you even if it is lowcost ?! We may not always be able to offer a free replacement but where we can, we will. Advice and help from our brilliant CAM team is always available.

thanks and regards

Elizabeth Nolan

90: Michael Jensen Simpsonville (United States) 02/05/2008 - 00:28:51
www
I received the completed PC boards today. Unfortunately they are the reverse image from the Eagle BRD file sent and are therefore not usable.
Beta LAYOUT:
Hi Mr. Jensen,

Thank-you for your feedback.
Customer satisfaction is very important to us. Let me investigate your claim. We will be able to re-make the boards or return your money should there be any issue.

Check back for more details....

regards

Elizabeth Nolan

89: egoagbe togo (lome) 01/08/2008 - 14:07:50
www
good site regards
Beta LAYOUT:
Thanks a million !

88: Mikael Sundberg Uppsala (Sweden) 10/02/2007 - 09:08:17
www
Great company and superb service. I wouldn't hesitate to recommend BETA Layout to anyone wanting perfect pcb:s and a good service. I use them for all my prototype work. Thanxs for the superb customer support BETA Layout!
Beta LAYOUT:
Dear Mr. Sundberg, Thank-you very much for your glowing reference ! We are so pleased that you are happy with our service.Heja Sverige ! Best regards.

87: Manuel Loos Geel (Belgium) 07/18/2007 - 19:58:15
I ordered already several PCB's and as always the quality of the boards is perfect, always on time, so a very nice service, ...

Thanks BETA Layout,
Beta LAYOUT:
Hi

Thank you so much for your kind words, they help keep us motivated to do the best job we can !

86: Dan Howlett Hull (England) 07/09/2007 - 09:57:50
www
Hi,
have just used Beta LAYOUT for the first time. I would just like to thank you for the quick turnaround, quality order processing information and good quality PCBs we received.
It makes a nice change to have a company live up to it's advertising!!

Beta LAYOUT:
Thank-you so much for your kind words. It really is such a wonderful motivation to hear you're doing a good job....I hope we will continue to please !!

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